AutoInTouch Live

Save time with our lookup service! Our postcode service is a professional way of speeding up the process of creating customer records.

It dramatically cuts down the amount of information you need to ask a customer, and saves you the time of typing it in to your system. Coupled with our VRM lookup, it makes the whole process of welcoming new customers quicker and a whole lot slicker!

Customise Your Invoice & Job Card Layouts

We’ve created AITLive to fit with your business, not the other way round. We have a number of different templates available for your documentation, and these can be tailored to suit your business. You can have fully graphical invoices, simplistic text, or a combination of the two.

This is all part of our installation, and we will take the time to ensure that every document you create looks as good as it should.

Not every Customer wants to be contacted in the same way, so we’ve built in a number of different options to tailor how you contact them.

Our software gives you the capability to send traditionally by post, email and send by text message. The system is very easy to use, and in just a few minutes you can generate extra business for the months ahead; be it a service and MOT reminder, or a special offer.

Every historical job card, estimate and invoice is at your fingertips in AITLIVE.

We’ve made it possible to search in a number of different ways. Even if you can’t remember their name, but you do see their car when they arrive, you’ll have their information up in front of you before they even walk through the door.

Now that’s professional!

Our diary handles all of your current and future jobs, but more than this, you can also see a live status of your work in progress.

Need to contact a customer about a job in progress? No problem! We have one click functionality in our diary, so you can send them an instant email or text message without having to open additional windows. Like every function in AITLIVE, all the information you could possibly need is a simple click away.

The secure database within AITLIVE is the perfect place for your most precious information.

You have complete control over who can access and amend your information, and no one, us included, can access this!

The database has all the features you would expect from a professional garage software package and like everything in AITLIVE, it’s all accessible from one screen. Customer details, invoice history, sales figures, your own internal notes, plus much, much more…

Our workshop reporting is very easy to navigate and extremely comprehensive. We’ve got countless reports available from basic work in progress and outstanding quotations, to your profit by Technician.

Not every garage wants to drill down to this much detail, but it is all there if you do. Added to this, if there’s something you particularly want to report on and the system doesn’t already have it, our team can customise these for you.

Quotes have never been quicker!

AITLive is so easy to use, that you can build the information while your customer is on the phone to provide them with an instant quote, or, it can be sent via email or text directly to them from the quotation screen. Plus, don’t forget that every quotation you do can also be followed up with an email reminder.

You might not get their custom this time around, but promoting your other services or special offers may get them in the future!

We’ve made it as easy as possible for you to create job cards, estimates and invoices quickly and professionally. You can turn an estimate into a job card, and a job card into an invoice at the click of a button.

There’s no need for triple entry and you’ve got the option to amend or update the documents at any time. Everything you may need is accessible from one screen. Customer histories, your workshop diary, work in progress, profit analysis; the list is endless…

We know that the need for workshops to hold stock has reduced over the years, but every garage does hold consumable items.

AITLIVE can handle this, right through to those that do invest heavily in large component stocks. There is no limit to what our software can cope with! Keep a track of your stock valuations, and just as importantly, keep a track of what you are paying for your products.

Our stock control and purchase order system will ensure that you’ve got what you need in stock, ensure that it’s being invoiced to your customers, and help you to buy at the right price.

We’ve built in multiple ways for you to get in touch!

It’s not always easy for your customers to answer the phone during working hours, and some just don’t like talking.
That’s why AITLIVE gives you the capability to text and email your customers from anywhere in the software.
Keeping in touch to advise on jobs in progress, or sending a service reminder is just a click away!

Identifying that ‘red Audi’ just got a whole lot quicker! You know your stuff, but we know that a lot of your customers don’t.

Our VRM lookup takes the pain out of identifying the vehicles before they hit your workshop. You’ll still have to ask for the registration, but you’ll know everything you need to identify labour times and provide quick and professional quotations.